From the Boulevard to the canyons
We cover all of Castro Valley, in both the 94546 and 94552 ZIPs. That means the older homes near Castro Valley Boulevard and Redwood Road, the hillside streets toward Lake Chabot, and the newer neighborhoods out at Palomares Hills and Five Canyons. Castro Valley borders Hayward, and I-580 and Crow Canyon Road put most of it within a short drive of our base.
What goes wrong here
A lot of Castro Valley was built in the 1950s and 60s. Homes of that age commonly have their original drain lines and, in some cases, original galvanized water pipe. On hillside lots the sewer line can run a long way downhill to the street, with big trees along the route. Roots find the joints, and the first sign is often every drain in the house slowing down at once.
The other calls we get most are burst supply lines, water heaters that have started leaking, toilets that overflow and will not stop, and leaks showing up in the ceiling under an upstairs bathroom.
When you call us
We answer right away. We ask where you are, what you are seeing and whether water is still coming out. A plumber heads out and you are given an arrival window. If you live on a private road or behind a gate, tell us when you call.
Once we are there, we get the water stopped or the drain open. Then we explain what failed, what the repair is and what it costs, before doing anything more. Nothing extra gets done without your say.
Sewer lines in Castro Valley
Castro Valley is unincorporated. Its public sewers are run by the Castro Valley Sanitary District, and its water comes from EBMUD. The sewer pipe on your own lot is yours to maintain. When that pipe is the reason for a backup, we can clear it by cable or hydro jet, put a camera through it, and repair or replace it if it has failed. More detail is on our Castro Valley drain cleaning page and our sewer repair page.
Local, licensed, insured
Friendly Services has been in Hayward for over 20 years and is family-owned. We carry $1M general liability cover and workers' comp, and our own work has a five-year workmanship warranty. Customers have left us 100+ five-star reviews online. Estimates are free.