Salt-based · salt-free conditioners
If you're on Zone 7 water in the Tri-Valley, hard water is shortening the life of your water heater and every fixture in the house. A softener fixes it.
Dublin, Pleasanton, Livermore, San Ramon and the rest of the Zone 7 service area have noticeably harder water than the EBMUD side of the hills. It's the single biggest reason water heaters and tankless units fail early out here.
Actually remove the calcium and magnesium that cause hardness, through ion exchange. This is real softening and it's what solves the problem. Requires topping up salt periodically and produces a small amount of discharge during regeneration.
Don't remove hardness minerals; they change their form so they're less likely to stick as scale. No salt to buy and no discharge. Less effective than true softening, but a reasonable option if your main concern is scale in the water heater rather than how the water feels.
We'll tell you which one actually fits your situation. If your hardness is mild, we'll say that too rather than selling you a system you don't need.
Systems sized on household size and hardness level, installed at the point of entry with proper bypass valves so the unit can be serviced without shutting off the house.
Every price covers a standard installation — equipment installed or replaced where the existing water, gas, electrical and venting are already in place and to code.
Special-order equipment is ordered specifically for you, so cancellations after it ships may carry the supplier's restocking fee. We'll tell you before ordering if that applies.
Short version: no surprises from us, no surprises from you.
Buy online
Online ordering opening shortly. For now, call (510) 626-9773 for a firm price — same pricing, we just take it over the phone. The estimate is free and there's no trip fee.
Usually not — EBMUD water is moderately hard at most. This is mainly a Tri-Valley issue.
Depends on hardness and usage; most households top up every one to two months.
Yes, meaningfully. Scale is a primary cause of early water heater and tankless failure in hard-water areas.
Yes, and in the Tri-Valley that's usually the right combination.
Questions first?
Call and describe your setup. If you don't need to replace it yet, we'll tell you that.