Plumbing, electrical, heating and air, the roof, the drywall after — one membership covers how you get all of it handled. We keep the house maintained so the expensive things don't happen, we come out for free when something does, and you pay less on every job.
Your Home, Our Promise
Right now, every problem in the house is your project to manage. Find someone. Read reviews written by strangers. Guess whether the price is fair. Chase them when they don't show. Do it again next time, for a different trade, from scratch.
Members skip all of that. One call, and it gets handled — our crew where it's our work, our people where it isn't, and one company answering for the result either way.
Homes don't usually fail loudly. A supply line behind a wall can weep for months before anyone sees a stain. Slab leaks show up as a floor that has to come out. Water heaters give warning signs for a year and then empty forty gallons onto a garage floor at three in the morning.
None of that is a surprise to someone who looks twice a year. That's the difference between a scheduled repair and a claim.
Our own licensed crew handles a lot of it. For the rest, we bring people we've worked with for twenty years. One invoice, one company responsible, and if something's wrong you call the same number you always call.
Electrical, heating and air, roofing, drywall after a repair, restoration — you don't have to work out who's any good. We already did that, over twenty years, with our own money on the line.
Licensed contractor, CSLB #1156315. Family-run, about twenty years, same address on W A Street.
Your Home, Our Promise
One membership, one number, and a company that already knows the house. No contract — cancel any time.
Whatever's going on in your house, that's our problem now.
Somebody quoted you a number and you're not sure. Send it to us — any home service, not just plumbing — and we'll tell you straight whether that number's fair.
Sometimes the other quote is fair and we say so. That's the point of asking someone who isn't trying to win the job.
We are plumbers. We are very good at plumbing, and we are not going to pretend the same truck is also an electrician, an HVAC company, and a flooring crew. What we do have, after twenty years in Hayward, is a short list of people we have worked next to on real jobs and would put in our own homes.
That list is the Trusted Pro Network, and getting it is part of the membership.
Without a membership you would do what everyone does: search, read reviews written by strangers, call three numbers, and hope. As a member you call us, and we make the introduction to someone we have actually watched work. They know the referral came from us, which is the part that tends to make people show up on time.
We stay reachable while the job runs. If something goes sideways you tell us, and we deal with it on our end rather than leaving you to chase a stranger.
These are independent, licensed businesses. They are not Friendly Services and they are not our employees. You hire them directly, you pay them directly, and their work is warranted by them, not by us — our five-year workmanship warranty covers our own work. We will always tell you who is licensed for what, and you can verify any California license at cslb.ca.gov before you hire.
Full detail on how referrals work is on the Trusted Pro Network page.
We want to be clear about this, because the word gets used loosely and people end up disappointed.
It doesn't cover the repair. If a water heater dies, you're paying for a water heater. You just pay less for it, you don't wait behind everyone else, and there's no claim to file and nobody deciding whether you qualify.
Fill in one form on a marketplace and your phone number goes to five companies you've never heard of, because they paid for it. Whoever paid most calls first — that's the ranking. Nobody running that platform has met the person who ends up in your house, and if he does bad work the site loses nothing.
We're a family company on W A Street in Hayward. Twenty years, same address. If we send you someone bad, we lose you.
Members and non-members both
Goes straight onto your account and comes off your next job. The bigger option if you plan on using us again.
Paid out to you directly. Take it and do whatever you want with it.
Send us someone. When they buy a service or join as a member, you pick your payout. No cap on how many people you can refer.
$39 a month · every dollar becomes credit · cancel any time
$39/month
Everything above, one plan, no tiers to work out. Cancel any time.
Custom
For property managers, HOAs, building owners, and anything ongoing. Call the office and we'll build it around what you actually run.
No. Cancel any time, no notice period, no cancellation fee.
Yes. Every dollar you pay accumulates on your account and comes off the next job. The membership is what gets you the checks, the free visits and the lower price — the money itself stays yours to spend on work.
It's forfeited. Credit builds while you're a member and it's spent on work with us; it isn't refundable in cash. We'd rather say that plainly than have you find out later.
No, and we don't want it read that way. It doesn't cover the repair itself. What it does is take the price down, move you to the front, and remove the part where you're deciding who to trust.
No. No trip fee and no diagnostic fee, for members or anyone else.
We still handle it. We bring in people we've worked with for years, and you get one invoice and one company responsible for the result.
No. There's no separate rate and nothing added. Members just pay less.
Yes, and the discount applies to that visit.
A person from our office. Not an answering service taking a message.
Two minutes on the phone
We do these on the phone so you can ask anything as we go. $39 a month, and every dollar of it comes back to you as credit on work.