about 10 minutes from our yard
Castro Valley is ten minutes out and covers a lot of ground — flat tract near the boulevard, hillside homes up in the canyons, and very different plumbing problems between them.
Friendly Services is a family-run, employee-owned plumbing company working out of the same yard on West A Street in Hayward for twenty years. We're about 10 minutes from our yard from Castro Valley, which is why we can usually be there the same day rather than three days out.
In that time we've built up over 100 reviews across Google, Yelp and Angi — most of them from people in Castro Valley and the cities around it. We're licensed, bonded and insured under CSLB #1156315, and our workmanship carries a five-year warranty, which is four years longer than most shops offer.
What that means for you day to day: someone answers the phone at any hour, the estimate and the trip are free, and you get the price in writing before anyone touches anything.
The flats along and below Castro Valley Boulevard are largely 1950s and 1960s tract — galvanized or early copper supply, cast iron drains, and a predictable set of end-of-life problems. The hills are a different animal. Homes up Palomares, Crow Canyon, and Five Canyons sit on slopes, often with long sewer laterals running downhill to the main.
Long laterals mean more pipe, more joints, and more mature trees along the run. Root intrusion is the single most common call we take from the hillside neighborhoods, and a camera inspection is usually the only way to know whether you need a spot repair or a full replacement.
Castro Valley is in EBMUD's service area and its regional private sewer lateral program applies here, which comes up on nearly every home sale.
Castro Valley is unincorporated Alameda County, so permits and inspections go through the County. We handle it.
Neighborhoods
Hillside work needs planning that flat lots don't. Access for equipment, where a trenchless liner can and can't be pulled, and how a slope affects drainage all change the approach. We'd rather put a camera down first and show you the footage than guess at a price over the phone.
What we do here
Common questions
Yes — we're about 10 minutes from our yard, and Castro Valley is part of our regular working area, not an outer edge we occasionally reach.
Often same day. We're based at 773 W A Street in Hayward, about 10 minutes from our yard, and we're open 24 hours a day.
No. Estimates are free and there's no trip fee, including when we come out and can't get access.
Yes. Work that requires a permit in Castro Valley goes through Alameda County Building Department, and we file it and meet the inspector.
Our workmanship is warrantied for five years. Parts and fixtures carry the manufacturer's warranty, and we handle those claims for you. Drain clearing is the one exclusion, since roots grow back.
Nearby
We cover all of Alameda and Contra Costa counties. If your city isn't listed, call and ask.
Let's get it fixed
Free estimates, no trip fee, and someone answers the phone at any hour.
