0 minutes — this is our yard
We're not a plumber who covers Hayward. We're the plumber from Hayward — same yard on West A Street for twenty years, five minutes from most of the city.
Friendly Services is a family-run, employee-owned plumbing company working out of the same yard on West A Street in Hayward for twenty years. We're 0 minutes — this is our yard from Hayward, which is why we can usually be there the same day rather than three days out.
In that time we've built up over 100 reviews across Google, Yelp and Angi — most of them from people in Hayward and the cities around it. We're licensed, bonded and insured under CSLB #1156315, and our workmanship carries a five-year warranty, which is four years longer than most shops offer.
What that means for you day to day: someone answers the phone at any hour, the estimate and the trip are free, and you get the price in writing before anyone touches anything.
Most of Hayward went up in a hurry between the late 1940s and the mid-1960s, when the city grew from a farm town into a suburb. That timing matters more than anything else on this page, because it tells you what's behind the drywall.
Homes from that era were plumbed with galvanized steel supply lines. Galvanized has a service life of roughly 40 to 70 years, and it fails from the inside out — the interior rusts closed and water pressure drops before anything ever leaks. If your house is from that period and still on original supply lines, you're past the end of the material's life, not approaching it.
Drain and sewer lines from the same era are usually cast iron inside the house and clay out to the street. Clay is the one that surprises people: the joints between sections are the weak point, and roots find them.
Hayward runs its own water utility, drawing largely on Hetch Hetchy supply through the San Francisco regional system. Water here is on the soft side compared with the Tri-Valley, which is easier on fixtures and water heaters than what homes in Livermore or Pleasanton deal with.
Water heater replacements, repipes, and sewer lateral work generally require a permit and inspection through the City of Hayward. We pull it, meet the inspector, and handle the paperwork.
Neighborhoods
A few things we've learned from two decades of Hayward calls. The Hayward Fault runs through the middle of the city, and ground movement over time is hard on rigid pipe joints and on water heaters that were never properly strapped — seismic strapping isn't a formality here, it's code and it's sensible. Homes up in the Hayward Highland hills have their own pattern: longer sewer laterals on slopes, which means more joints and more places for roots to get in.
What we do here
Common questions
Yes — we're 0 minutes — this is our yard, and Hayward is part of our regular working area, not an outer edge we occasionally reach.
Often same day. We're based at 773 W A Street in Hayward, 0 minutes — this is our yard, and we're open 24 hours a day.
No. Estimates are free and there's no trip fee, including when we come out and can't get access.
Yes. Work that requires a permit in Hayward goes through City of Hayward Building Division, and we file it and meet the inspector.
Our workmanship is warrantied for five years. Parts and fixtures carry the manufacturer's warranty, and we handle those claims for you. Drain clearing is the one exclusion, since roots grow back.
Nearby
We cover all of Alameda and Contra Costa counties. If your city isn't listed, call and ask.
Let's get it fixed
Free estimates, no trip fee, and someone answers the phone at any hour.
